Refund and Returns

1. Refund Eligibility : We offer refunds on digital product purchases within 7 days from the date of purchase, provided that the product has not been fully downloaded or accesses and meets the conditions outlined below.

2. Return Process:  To request a refund, customers must contact our customer support team at [ contact@naveenglobalstudies.com] within the specified refund period. Requests made after this period will not be considered.

3.Conditions for Refund Eligibility:
– The digital product must not have been fully downloaded or accessed. Partial downloads or access may still qualify for a refund.
– The refund request must be made within the specified refund period.

4. Refund Processing: Once the refund request is received and approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase within 5 to 7 working days. Please note that it may take additional time for the refund to reflect in the customer’s account depending on the payment processor and banking institution.

5. Non-Refundable Situations: Refunds will not be provided in the following situations:
– The digital product has been fully downloaded or accessed.
– The refund request is made after the specified refund period.
– The customer violates the terms of the End User License Agreement (EULA) or Terms of Use.
– The customer fails to meet the conditions outlined in this policy.

6. Exceptions: In exceptional circumstances, such as technical issues preventing access to the digital product, we may consider providing refunds outside of the specified refund period. Each request will be evaluated on a case-by-case basis.

7. Cancellation of Subscription Services: For subscription-based digital products, customers may cancel their subscription at any time. Refunds for subscription fees already paid will be prorated based on the unused portion of the subscription period.

CONTACT 
If you have any questions or concerns about our Refund and Return Policy, please contact us at : contact@naveenglobalstudies.com.